Repair Care in Waalwijk offers total solutions in durable wood repair and maintenance primarily for the professional market. The company also offers certified training in treating wood rot and damage. The company operates worldwide and is a market leader in the Netherlands, Germany and the United Kingdom. Thanks in part to its loyal and satisfied customers. Therefore, continuing to provide happy customers is a priority of Repair Care. "To further professionalize that, we engaged Integron and launched a three-year CX program in 2023," says Omar Abokanj, Marketing Manager at Repair Care.
Jack Hoogendoorn (Canon Medical Systems) and Benjamin de Mooij (Integron) about the additional value of contininuous customer survey: “Continuously improvement and anticipation of changing circumstances is the only way to survive as a company.”
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