Nominees Customer Experience Awards 2019:
This year’s Customer Experience awards have been split into 7 categories. The nominations stem from more than 200 conducted customer surveys and are based on the highest average customer satisfaction rating, the largest increase in time and the highest NPS.
Category customer experience waste services
- ATM
- Irado
- Reym
Category customer experience trade & industry:
- CoffeeClick
- DFE Pharma
- Hollister
Category customer experience professional services
- Albron
- Facilicom Solutions
- POSG
Category customer experience IT & telecom
- Axians
- Info Support
- Yes Telecom
Category customer experience transport & logistics
- Ewals Cargo Care
- Flash Group
- Thermotraffic
Category ‘highest NPS’
- ATM
- Ewals Cargo Care
- Reym
Category ‘biggest increase in customer satisfaction’
- Axians
- POSG
- Roler
Nominees Employee experience awards 2019
The Employee Experience awards have been split into 8 categories this year. The nominations stem from more than 100 conducted employee surveys and are based on the highest average employee satisfaction rating, the largest increase in time and the highest eNPS.
Category employee experience government & non-profit
- A+O Metalektro
- Stichting Rinis
- ZOwonen
Category employee experience trade & industry
- ATAG Verwarming
- Sakura
Category employee experience education
- Iselinge Hogeschool
- Marnix Academie
- VIAA Hogeschool
Category employee experience profesisonal services
- 1nergiek
- FRIS
- Progress-PME
Category employee experience IT & telecom
- ICTZ
- Nsecure
- Vecozo
Category employee experience healthcare
- IVT
- Mee Rotterdam
- Stichting Rosa Spier Huis
Category ‘highest eNPS
- ICTZ
- Iselinge Hogeschool
- Stichting Rosa Spier Huis
Category ‘biggest increase in employee satisfaction’
- Comicro
- FRIS Investment Care
- Smallsteps
The Integron Experience Awards
The event “the Experience Awards” has grown into a large-scale customer and relations event about customer and emplyee experience. This year the award ceremony will take place at Innstyle at the Maarsseveense Plassen, with the central theme being (digtial) innovations. The prize winners will be announced on the 21st of May.
At a time when the job market is constantly evolving and competition for talent is high, a well-structured onboarding process plays a crucial role in attracting and retaining valuable employees. In this article, we dive into why thoughtful onboarding is crucial, what it entails and some strategies to achieve an optimal onboarding experience.
Measuring customer satisfaction is invaluable in today's competitive marketplace. Customer satisfaction surveys (KTO) provide organizations with insight into their customers' expectations and experiences. This is essential for improving customer loyalty. Integron supports companies in conducting these surveys. Thus, we not only provide valuable data but also develop complete strategies to strengthen their customer relationships. In this blog, we explain why a KTO is a strategic tool for improving your services and creating satisfied and loyal customers.
The industry continues to do well. Also in the past year, the industry was overwhelmingly on the right side of the line and, along with wholesale, has the most loyal and enthusiastic customers in B2B Netherlands.