Why good onboarding contributes to success
Attracting and retaining talent is increasingly challenging. Changing needs and wants make it essential for organizations to be more mindful of new employees. A positive onboarding experience plays a major role in this. Good onboarding offers several benefits:
- New employees can quickly blend into their roles and contribute to the organization. This promotes productivity and helps achieve business goals.
- It contributes to employee engagement from the beginning. A good start increases the likelihood that employees will feel emotionally connected to the organization and its goals.
- A positive onboarding experience reduces the risk of leaving early. When employees feel valued and have a clear path for their development, they are more likely to stay.
- Equipping new employees with the necessary knowledge and skills reduces the gap between expectations and reality. This results in a smoother transition and less frustration.
The success formula of good onboarding
The onboarding phase immediately sets the tone for the start of the employee’s employment. The level of attention paid to them tells a lot about the organizational culture. Creating a structured plan for the first 30, 60 and 90 days is very important. Consider how the new colleague will be introduced within the organization and who will be involved in this process. And how do you ensure good bonding even when a lot of work is done remotely?
It is abundantly clear that the induction period is hugely important for a new employee. Not only for the employee, but also for the organization. Yet this research shows that it is difficult to deliver on the fine promises made in the application process. Currently, as many as 26% of employees indicate that their preconceived image about the employer does not match the current reality. Among other things, employees feel that the challenge, opportunities for advancement, culture and working conditions differ from the image they were portrayed.
As many as 26% of employees indicate that their preconceived image of the employer does not match current reality
How to do it; tips for successful onboarding
- Dust off your “buddy concept,” because from the very first moment of reception, everyone needs a friendly face they can turn to.
- Organize an onboarding day. Give people an experience because it has lasting impact.
- Everything you give attention to grows. Give sincere attention to your new employee. Recognition and appreciation are super important.
- Provide resources that work well. Especially in situations where (a lot of) work is done from home, you want to prevent someone from feeling (digitally) on an island.
- Remember that one’s adventure begins with the signature: the pre-boarding (i.e., from signature to first day).
Measuring customer satisfaction is invaluable in today's competitive marketplace. Customer satisfaction surveys (KTO) provide organizations with insight into their customers' expectations and experiences. This is essential for improving customer loyalty. Integron supports companies in conducting these surveys. Thus, we not only provide valuable data but also develop complete strategies to strengthen their customer relationships. In this blog, we explain why a KTO is a strategic tool for improving your services and creating satisfied and loyal customers.
The industry continues to do well. Also in the past year, the industry was overwhelmingly on the right side of the line and, along with wholesale, has the most loyal and enthusiastic customers in B2B Netherlands.
"There are issues at play right now that take priority over collecting feedback from employees and customers. 'Too big an investment'. SME organizations are not always willing to commission employee and customer surveys. Yet fortunately, there are quite a few organizations that do collect feedback from employees and customers, see the value of it and reap the benefits. And that is more than justified. It's absolutely valuable to gain insight into what's going on and what resonates with employees and customers.