The Experience Awards are awarded annually to organizations that perform above average in customer and employee experience. The nominations are based on more than 300 studies conducted by Integron in 2025. These assess the extent to which customers and employees would recommend the organization.
Nominees Customer Experience Awards
The Customer Experience Awards are divided into 5 categories and are based on customer surveys conducted by Integron for over 200 organizations in 2025. The nominations are based on the highest NPS scores within each category, reflecting the likelihood of customers recommending the organization.
Waste services
- ACV
- Meerlanden
Construction and installation
- BauWatch
- Carrier Rental Systems
- Nijhuis Bouw
Services
- Dirkzwager
- PAS BV
- Priva
Trade and industry – food
- Aviko
- SVZ
Trade and industry – non-food
- DFE Pharma
- Fast & Fluid Management
- Repair Care
Nominees employee experience awards
The Employee Experience Awards are divided into 5 categories and are based on employee surveys conducted by Integron for over 150 organizations in 2025. The nominations are based on the highest eNPS scores within each category, reflecting the likelihood of employees recommending the organization as an employer.
Services
- Bureau Techniek
- Technique Netherlands Verzekeringen
- Werkis
IT & telecom
- Axians
- Last Mile Solutions
- VECOZO
Trade and industry
- Anthura
- Repair Care
- TKH AI
(Semi) public/government
- A+O Metalektro
- LTO Noord
- Twente Milieu
Construction and installation
- Lascon Groep
- Smits Vastgoedzorg
- Versluys
About the Experience Awards
This is the 16th time Integron presents the Experience Awards. More than 350 organizations have been nominated in the past, and over 110 organizations have received an award. The nominations are based on the average scores given by employees and customers.
At a time when the job market is constantly evolving and competition for talent is high, a well-structured onboarding process plays a crucial role in attracting and retaining valuable employees. In this article, we dive into why thoughtful onboarding is crucial, what it entails and some strategies to achieve an optimal onboarding experience.
Measuring customer satisfaction is invaluable in today's competitive marketplace. Customer satisfaction surveys (KTO) provide organizations with insight into their customers' expectations and experiences. This is essential for improving customer loyalty. Integron supports companies in conducting these surveys. Thus, we not only provide valuable data but also develop complete strategies to strengthen their customer relationships. In this blog, we explain why a KTO is a strategic tool for improving your services and creating satisfied and loyal customers.
The industry continues to do well. Also in the past year, the industry was overwhelmingly on the right side of the line and, along with wholesale, has the most loyal and enthusiastic customers in B2B Netherlands.
