About us
Customer research, employee research, consulting and strategic programs
Since 1993, Integron has been the expert in customer and employee research. Together with our clients, we build successful organizations where customers and employees thrive and feel happy. As a strategic partner, we offer customized programs. That starts with an Employee Experience and/or Customer Experience strategy based on the challenges of job happiness, pride, engagement, eNPS, NPS, customer retention or customer focus.
That our cooperation is fruitful is evident….
"There are issues at play right now that take priority over collecting feedback from employees and customers. 'Too big an investment'. SME organizations are not always willing to commission employee and customer surveys. Yet fortunately, there are quite a few organizations that do collect feedback from employees and customers, see the value of it and reap the benefits. And that is more than justified. It's absolutely valuable to gain insight into what's going on and what resonates with employees and customers.