NPS survey

Do your customers recommend your organization? And do you even know why they do, or why they don’t? With an NPS you can measure the loyalty of your customers. Our NPS survey does not only give you insights in the degree of recommendation, but also in what you can do to improve and work on more ambassadors. This can be done on all touchpoints in your customer journey.

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Why an NPS survey?

In-depth insight in
the Net Promoter Score


Actionable qualitative insight in how to make passives from detractors and promoters from passives

Possibility to proactively promote and make great use of ambassadors of your organization


survey is…

  • Short questionnaire

  • Monthly, quarterly, every 6 months or yearly

  • Quantitative

  • Online or by phone

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Do you want to get the best out of your customers?

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Marit Luijten


+31 (0)6 57 435 558