Increase customer retention
Would you like to increase customer retention and bind customers to your business? At Integron, we’ve been helping organizations increase workplace happiness for years, making both your employees and customers happier. We do this through customer and employee surveys. We are happy to advise you on how to increase work happiness, and thus customer retention, within your company.
Increase customer retention through strategic research
Binding customers to your business and increasing employee job happiness is not that simple, and we’d love to help. We offer you a customized program through which we think with you about employee and customer happiness. Through a customer experience survey, we determine how customers have experienced your organization. This gives you insight into what customers care about and in which areas there is room for improvement. In this way, you can bind customers to your business. To increase your employees’ job happiness, we offer an employee survey. That way you know exactly how satisfied your customers and employees are and how to increase customer retention.
Increase customer retention thanks to our programs
Do you want to increase customer retention by increasing staff job happiness as well as customer loyalty to your company? Integron is happy to help you with this. Since 1993, we have been the premier research firm conducting research on customer and employee experiences. We also annually present the BelevingAwards to all companies that perform best in customer and employee experience. Want to learn more about our services and what we can do for you? If so, please contact us. You can reach us by calling 0104115966 or sending an e-mail to info@integron.nl. You can also request a demo for more information.
Employee Experience (EX) Program
Making a lasting impact on your employees? Take a long-term approach. With our EX program, you engage with us for a minimum of 3 years, allowing us to repeatedly collect feedback and work on it together. Read more
Employee satisfaction survey
Is it the first time you want to conduct an employee survey? Has it been several years since research was done? Or do you want to gain a deeper understanding of the entire organization? Read more
Employee Journey Research
Do you want to optimize onboarding so that employees are settled in faster and better? Or do you want to reduce turnover by learning from departing employees? Then read more about employee journey research.
Continuous employee feedback
Do you wish to collect feedback from your employees more often? Or would you like to have continuous insight into the level of recommendation (eNPS) and are you curious what characterizes a promoter, passive and detractor? Then check out continuous employee feedback.