Is participation in the survey anonymous?

Employee (satisfaction) survey (ESS)

Participation in a survey that is being conducted among employees is always anonymous. As an independent research bureau, Integron does have insight into who has filled in the questionnaire. That is because a code is created for every employee and incorporated in a personal link. These enable us to send a reminder e-mail if necessary and to help you if you experience problems when filling in the questionnaire.

The codes enable your answers to be incorporated in group results which distinguish between business units, for example. A minimum group size is used in order to guarantee anonymity.

Customer satisfaction survey (CSS)

If you take part in a customer satisfaction survey, Integron will indicate in the invitation whether or not it is possible to participate anonymously. If it is possible to participate anonymously, you can indicate in the questionnaire whether your data should be treated anonymously or not. If it is not possible to participate anonymously, you give your consent to treat your response non-anonymously by taking part in the survey. By not participating anonymously, you are enabling the company to carry out targeted improvement actions at customer level.

As an independent research bureau, Integron has insight into who has filled in the questionnaire (and who hasn’t). We use codes for this purpose which are incorporated in your personal link. These enable us to send a reminder e-mail if necessary and to help you if you experience problems when filling in the questionnaire.

The codes enable your answers to be incorporated in group results which distinguish between regions or business units, for example.