Enhancing collaboration through stakeholder research

Stakeholder research provides insight into how stakeholders view the cooperation, core values and competencies of your organization. In addition, the involvement of the stakeholders is examined. It also provides information for management to resolve conflicts of interest and how to optimally connect all stakeholders.

Why stakeholder research?

Insight into the perception of all stakeholders

Prevent and / or resolve conflicting interests of stakeholders

Focus on connection, distinctiveness and positioning in relation to the expectations of your stakeholders

Our approach

Aligning

Integron coordinates your wishes and goals of the survey with you

Programming

Using the composed questionnaire, we program the survey and start fieldwork in our research tool: Customer Heartbeat and, if agreed upon, make use of additional resources to obtain the desired response

Reporting

We use our reporting and advisory products to report the collected feedback. Everything is also visible in the Customer Heartbeat dashboard

Activating

Results can be internally activated with workshops and strategic, tactical or operational sessions

Do you also want loyal and returning customers?

Discover our research and consulting solutions for Customer Experience Feedback.

Integron’s stakeholder research is…

  • Quantitative research with stakeholders and customers
  • Annual research using a detailed questionnaire
  • Online, by phone or face to face interviews
  • Can be combined with qualitative research like strategic interviews or panels to get more in depth feedback
Ontdek wat wij voor jou kunnen betekenen

Contact our professionals

Do you want to conduct a stakeholder research with the assistance of a specialist? Integron, based in Rotterdam, is ready to assist and provide support where needed. Contact us to explore how we can contribute to your organization.