{"id":15810,"date":"2023-07-31T13:21:25","date_gmt":"2023-07-31T11:21:25","guid":{"rendered":"https:\/\/www.integron.nl\/nps-survey\/"},"modified":"2024-01-26T15:51:58","modified_gmt":"2024-01-26T14:51:58","slug":"nps-survey","status":"publish","type":"page","link":"https:\/\/www.integron.nl\/en\/customer-survey\/nps-survey\/","title":{"rendered":"NPS survey"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-bottom:80px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-background-color:var(--awb-color5);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 80px );margin-left: calc(-80px \/ 2 );margin-right: calc(-80px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:40px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:40px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:40px;--awb-spacing-left-medium:40px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:40px;--awb-spacing-left-small:40px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-font-size:16px;--awb-text-color:var(--awb-color7);--awb-breadcrumb-sep:&#039;&gt;&#039;;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><li class=\"fusion-breadcrumb-item awb-breadcrumb-sep awb-home\" ><a href=\"https:\/\/www.integron.nl\/en\/\" class=\"fusion-breadcrumb-link\"><span >Home<\/span><\/a><\/li><\/ol><\/nav><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:46;line-height:1.4;\">Deep insight into customer loyalty<\/h1><\/div><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-font-size:18px;--awb-line-height:1.6em;--awb-text-color:var(--awb-color4);--awb-margin-bottom:40px;--awb-text-font-family:&quot;museo-sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:300;\"><p>With an NPS survey you can measure the loyalty of your customers. However, the outcome of that survey does not always answer \u2018why?\u2019 With NPS research, we also want to know why your customers are or are not loyal and how your organization performs at important moments in the customer\u2019s journey.<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:calc( 100% + 80px ) !important;max-width:calc( 100% + 80px ) !important;margin-left: calc(-80px \/ 2 );margin-right: calc(-80px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:45%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:40px;--awb-width-medium:45%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:40px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:40px;--awb-spacing-left-small:40px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-span-yes fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color3);--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:var(--awb-color7);--button_gradient_bottom_color:var(--awb-color7);--button_gradient_top_color_hover:var(--awb-color3);--button_gradient_bottom_color_hover:var(--awb-color3);\" target=\"_self\" href=\"https:\/\/cal.services\/j.cats\/Plan-een-kennismaking-of-afspraak-in.\/mI_VTEZGT\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Vrijblijvende afspraak inplannen<\/span><\/a><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:40px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:40px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:40px;--awb-spacing-left-medium:40px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:40px;--awb-spacing-left-small:40px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:right;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"900\" height=\"900\" alt=\"Wat is de Net Promoter Score (NPS) en hoe meet je het?\" title=\"NPS\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27900%27%20height%3D%27900%27%20viewBox%3D%270%200%20900%20900%27%3E%3Crect%20width%3D%27900%27%20height%3D%27900%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2023\/12\/NPS.svg\" class=\"lazyload img-responsive wp-image-15645\"\/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-bottom:80px;--awb-padding-top-small:40px;--awb-padding-bottom-small:0px;--awb-background-color:var(--awb-color1);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_3_4 3_4 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-block\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-top:0px;--awb-margin-bottom:40px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:40px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;gastromond&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:40;line-height:1.4;\">Why an NPS survey?<\/h2><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-tabs fusion-tabs-1 clean nav-is-justified horizontal-tabs icon-position-left mobile-mode-carousel mobile-sticky-tabs\" style=\"--awb-margin-bottom:0px;--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-title-font-size:18px;--awb-alignment:start;--awb-inactive-color:var(--awb-color2);--awb-title-text-color:var(--awb-color4);--awb-background-color:var(--awb-color1);--awb-border-color:var(--awb-color2);--awb-active-border-color:var(--awb-color7);--awb-title-font-family:&quot;museo-sans&quot;;--awb-title-font-style:normal;--awb-title-font-weight:300;\" id=\"voordelen\"><div class=\"nav\"><ul class=\"nav-tabs nav-justified\" role=\"tablist\" aria-orientation=\"horizontal\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-6fdf4b1d71e0fb30931\" aria-selected=\"true\" tabindex=\"0\" id=\"fusion-tab-6fdf4b1d71e0fb30931\" href=\"#tab-6fdf4b1d71e0fb30931\"><h6 class=\"fusion-tab-heading\">Continuous or periodic insight into the NPS<\/h6><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e64bde8fe884f36ec6f\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-e64bde8fe884f36ec6f\" href=\"#tab-e64bde8fe884f36ec6f\"><h6 class=\"fusion-tab-heading\">Promote customer loyalty<\/h6><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-36ef0199eab57a3cf71\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-36ef0199eab57a3cf71\" href=\"#tab-36ef0199eab57a3cf71\"><h6 class=\"fusion-tab-heading\">Identify and promote ambassadors<\/h6><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-6fdf4b1d71e0fb30931\" id=\"tab-6fdf4b1d71e0fb30931\">\n<h3><a href=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN.png\"><img decoding=\"async\" class=\"lazyload alignright wp-image-17269 size-fusion-400\" src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-400x306.png\" data-orig-src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-400x306.png\" alt=\"\" width=\"400\" height=\"306\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27306%27%20viewBox%3D%270%200%20400%20306%27%3E%3Crect%20width%3D%27400%27%20height%3D%27306%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-200x153.png 200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-300x229.png 300w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-400x306.png 400w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-600x459.png 600w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-768x587.png 768w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-800x612.png 800w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN.png 1020w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a>Continuous or periodic insight into the NPS<\/h3>\n<p>Whether you measure NPS continuously or periodically, it allows you to track customer loyalty trends and understand how they evolve over time. By gaining regular insight, you can react quickly to changes in customer loyalty and take proactive measures to improve customer satisfaction.<\/p>\n<\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-e64bde8fe884f36ec6f\" id=\"tab-e64bde8fe884f36ec6f\">\n<h3><a href=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN.png\"><img decoding=\"async\" class=\"lazyload alignright wp-image-17265 size-fusion-600\" src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-600x356.png\" data-orig-src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-600x356.png\" alt=\"\" width=\"600\" height=\"356\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27600%27%20height%3D%27356%27%20viewBox%3D%270%200%20600%20356%27%3E%3Crect%20width%3D%27600%27%20height%3D%27356%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-200x119.png 200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-300x178.png 300w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-400x237.png 400w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-600x356.png 600w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-768x455.png 768w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-800x474.png 800w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-1024x607.png 1024w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-1200x711.png 1200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN.png 1316w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a>Promote customer loyalty<\/h3>\n<p>Moreover, we provide concrete tools to convert detractors (customers with a low NPS) to passives and passives to true promoters. By asking specifically about the reasons behind their scores, we can gain insight into the bottlenecks and pain points experienced by customers. By addressing these issues, you can turn negative experiences into positive ones and increase customer loyalty.<\/p>\n<\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-36ef0199eab57a3cf71\" id=\"tab-36ef0199eab57a3cf71\">\n<h3><a href=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN.png\"><img decoding=\"async\" class=\"lazyload alignright wp-image-17253 size-fusion-400\" src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-400x251.png\" data-orig-src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-400x251.png\" alt=\"\" width=\"400\" height=\"251\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27400%27%20height%3D%27251%27%20viewBox%3D%270%200%20400%20251%27%3E%3Crect%20width%3D%27400%27%20height%3D%27251%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-200x126.png 200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-300x189.png 300w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-320x202.png 320w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-400x251.png 400w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-600x377.png 600w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-700x441.png 700w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-768x483.png 768w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-800x503.png 800w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-1024x644.png 1024w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-1200x754.png 1200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN.png 1241w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a>Identify and promote ambassadors<\/h3>\n<p>The NPS survey also allows you to proactively identify and promote ambassadors among your customers. These satisfied customers are enthusiastic about your organization and are often willing to give positive reviews, make recommendations and bring in new customers. By recognizing and nurturing these ambassadors, you can leverage their influence to further expand your customer base and strengthen your position in the marketplace.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:scroll;--awb-padding-top:80px;--awb-padding-bottom:80px;--awb-padding-top-small:20px;--awb-padding-bottom-small:40px;--awb-background-color:var(--awb-color1);--awb-flex-wrap:nowrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:calc( 1200px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-padding-top-small:15px;--awb-padding-right-small:15px;--awb-padding-bottom-small:15px;--awb-padding-left-small:15px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:var(--awb-color2);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:90%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:30px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"459\" title=\"NPS trend EN\" src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN.png\" data-orig-src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-600x459.png\" alt class=\"lazyload img-responsive wp-image-17269\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271020%27%20height%3D%27780%27%20viewBox%3D%270%200%201020%20780%27%3E%3Crect%20width%3D%271020%27%20height%3D%27780%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-200x153.png 200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-400x306.png 400w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-600x459.png 600w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN-800x612.png 800w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-trend-EN.png 1020w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36\" data-lineheight=\"46.799999px\">Continuous or periodic insight into the NPS<\/h3>\n<p>By gaining regular insight, you can react quickly to changes in customer loyalty and take proactive measures to improve customer satisfaction.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-padding-top-small:15px;--awb-padding-right-small:15px;--awb-padding-bottom-small:15px;--awb-padding-left-small:15px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:var(--awb-color2);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:90%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-margin-bottom:30px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"356\" title=\"NPS doorvraag EN\" src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN.png\" data-orig-src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-600x356.png\" alt class=\"lazyload img-responsive wp-image-17265\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271316%27%20height%3D%27780%27%20viewBox%3D%270%200%201316%20780%27%3E%3Crect%20width%3D%271316%27%20height%3D%27780%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-200x119.png 200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-400x237.png 400w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-600x356.png 600w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-800x474.png 800w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN-1200x711.png 1200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/NPS-doorvraag-EN.png 1316w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-3 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36\" data-lineheight=\"46.799999px\">Promote customer loyalty<\/h3>\n<p>By asking specifically about the reasons behind their scores, we can gain insight into the bottlenecks and pain points experienced by customers. By addressing these issues, you can turn negative experiences into positive ones and increase customer loyalty.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-padding-top-small:15px;--awb-padding-right-small:15px;--awb-padding-bottom-small:15px;--awb-padding-left-small:15px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-color:var(--awb-color2);--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:90%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-margin-bottom:30px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"377\" title=\"Identificeren promoters EN\" src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN.png\" data-orig-src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-600x377.png\" alt class=\"lazyload img-responsive wp-image-17253\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271241%27%20height%3D%27780%27%20viewBox%3D%270%200%201241%20780%27%3E%3Crect%20width%3D%271241%27%20height%3D%27780%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-200x126.png 200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-400x251.png 400w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-600x377.png 600w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-800x503.png 800w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN-1200x754.png 1200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2024\/01\/Identificeren-promoters-EN.png 1241w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-4 fusion-text-no-margin\" style=\"--awb-margin-bottom:0px;\"><h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"36\" data-lineheight=\"46.799999px\">Identify and promote ambassadors<\/h3>\n<p>By recognizing and nurturing ambassadors, you can leverage their influence to further expand your customer base and strengthen your position in the marketplace.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-bottom:80px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-background-color:var(--awb-color4);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:40px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:0px;--awb-margin-bottom:30px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:34px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;gastromond&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:34;line-height:1.4;\">Our approach<\/h3><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\" style=\"border-radius:15px;\"><img decoding=\"async\" width=\"1080\" height=\"822\" alt=\"Find out what we can do for you\" title=\"Facilitate and implement\" src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2023\/07\/Faciliteren-en-uitvoeren-1.jpg\" data-orig-src=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2023\/07\/Faciliteren-en-uitvoeren-1.jpg\" class=\"lazyload img-responsive wp-image-14069\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271080%27%20height%3D%27822%27%20viewBox%3D%270%200%201080%20822%27%3E%3Crect%20width%3D%271080%27%20height%3D%27822%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/www.integron.nl\/wp-content\/uploads\/2023\/07\/Faciliteren-en-uitvoeren-1-200x152.jpg 200w, https:\/\/www.integron.nl\/wp-content\/uploads\/2023\/07\/Faciliteren-en-uitvoeren-1-400x304.jpg 400w, https:\/\/www.integron.nl\/wp-content\/uploads\/2023\/07\/Faciliteren-en-uitvoeren-1-600x457.jpg 600w, https:\/\/www.integron.nl\/wp-content\/uploads\/2023\/07\/Faciliteren-en-uitvoeren-1-800x609.jpg 800w, https:\/\/www.integron.nl\/wp-content\/uploads\/2023\/07\/Faciliteren-en-uitvoeren-1.jpg 1080w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 640px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-text fusion-text-5\" style=\"--awb-text-color:var(--awb-color1);\"><h4><span style=\"color: #ffffff;\">Align<\/span><\/h4>\n<p><span style=\"color: #ffffff;\">Integron coordinates your wishes and the goals of the survey with you.<\/span><\/p>\n<h4><span style=\"color: #ffffff;\">Programming<\/span><\/h4>\n<p><span style=\"color: #ffffff;\">With the short compiled questionnaire in our research tool \u2018Customer Heartbeat\u2019 we\u2019ll collect feedback periodically.<\/span><\/p>\n<h4><span style=\"color: #ffffff;\">Results<\/span><\/h4>\n<p><span style=\"color: #ffffff;\">The results are available and updated real-time in Customer Heartbeat.<\/span><\/p>\n<h4><span style=\"color: #ffffff;\">Activate<\/span><\/h4>\n<p><span style=\"color: #ffffff;\">During workshops and strategic sessions we\u2019ll internally activate the results so you can act on the highest priorities.<\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color7);--awb-bg-color-hover:var(--awb-color7);--awb-bg-size:cover;--awb-border-radius:15px 15px 15px 15px;--awb-width-large:100%;--awb-margin-top-large:60px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_3_4 3_4 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:28px;\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;gastromond&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:28;line-height:1.3;\">Do you also want loyal and returning customers?<\/h4><\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-text-color:var(--awb-color1);\"><p>Discover our research and consulting solutions for Customer Experience Feedback.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_4 1_4 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:7.68%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:7.68%;--awb-width-medium:25%;--awb-order-medium:0;--awb-spacing-right-medium:7.68%;--awb-spacing-left-medium:7.68%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div ><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color7);--button_gradient_top_color:var(--awb-color6);--button_gradient_bottom_color:var(--awb-color6);--button_gradient_top_color_hover:var(--awb-color4);--button_gradient_bottom_color_hover:var(--awb-color4);\" target=\"_self\" href=\"\/en\/downloads-en\/brochures-downloads-en\/brochure-customer-experience-feedback-english\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Download brochure<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:80px;--awb-padding-bottom:80px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-background-color:var(--awb-color1);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:75%;--awb-order-medium:0;--awb-spacing-right-medium:2.56%;--awb-spacing-left-medium:2.56%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:var(--awb-color4);--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:28px;\"><h4 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;gastromond&quot;;font-style:normal;font-weight:400;margin:0;font-size:1em;--fontSize:28;line-height:1.3;\"><p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\">Do you also want loyal and returning customers? Engage us!<\/p><\/h4><\/div><div class=\"fusion-text fusion-text-7 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-color4);--awb-margin-top:0px;--awb-margin-bottom:40px;\"><p>Discover our <a href=\"https:\/\/www.integron.nl\/onderzoek\/klantonderzoek\/\" data-cbtrigger=\"page_NPS_onderzoek_onderzoeks_en_adviesoplossingen\" data-cbtags=\"page:NPS_onderzoek,direction:Neutral\">research and consulting solutions<\/a> for Customer Experience Feedback. Ask about options around the NPS survey by contacting us. We would be happy to tell you more about our services and the possibilities for your business.<\/p>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:right;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color1);--button_accent_hover_color:var(--awb-color7);--button_border_hover_color:var(--awb-color7);--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:var(--awb-color7);--button_gradient_bottom_color:var(--awb-color7);--button_gradient_top_color_hover:var(--awb-color1);--button_gradient_bottom_color_hover:var(--awb-color1);--button_font_size:17px;--button_typography-font-family:&quot;museo-sans&quot;;--button_typography-font-style:normal;--button_typography-font-weight:500;\" target=\"_self\" href=\"\/en\/user-dashboard\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Request the demo<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion_builder_column_inner_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:left;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:var(--awb-color7);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color7);--button_border_width-top:2px;--button_border_width-right:2px;--button_border_width-bottom:2px;--button_border_width-left:2px;--button_gradient_top_color:var(--awb-color1);--button_gradient_bottom_color:var(--awb-color1);--button_gradient_top_color_hover:var(--awb-color7);--button_gradient_bottom_color_hover:var(--awb-color7);--button_font_size:17px;--button_typography-font-family:&quot;museo-sans&quot;;--button_typography-font-style:normal;--button_typography-font-weight:300;\" target=\"_self\" href=\"\/en\/contact\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Get in touch<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":1656,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-15810","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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