Direct interaction with your customers

Contact your customers directly in a group session, completely coordinated by Integron. With a customer panel you’ll dive deeper into aspects that truly matter to your customers. It’s also a great addition to a regular customer survey. Involving your customers in your improvement plan also creates trust and customer loyalty. Qualitative in-depth insight with the opportunity to go into constructive dialogue with your customers.

Why organize a customer panel?

Find out what we can do for you

Our approach

Find out what we can do for you

Align

Together we identify your needs and goals regarding the organization of the customer panel.

Report

Based on the outcome, we compile a report with conclusions and outcomes. The session can be recorded if necessary, after which this footage can be used for internal purposes.

Activate

Through workshops and sessions, the results can be activated internally so that appropriate actions can be taken up.

Do you also want loyal and returning customers?

Discover our research and consulting solutions for Customer Experience Feedback.

Benefit from our expertise and years of experience

Are you interested in organizing a customer panel and could use some help from an experienced specialist? Integron is the research agency in Rotterdam that helps your organization achieve your goals. We would be happy to meet with you to discuss the possibilities.