Klanttevredenheid
Cases Klanttevredenheid
Industrie
Trelleborg | Trelleborg - Customer Satisfaction Research |
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Trelleborg is a global engineering group, developing high-performance solutions that seal damp and protect in demanding industrial environments. In June 2008, Trelleborg acquired the MacDermid printing blanket business. They now join the Vulcan brand of products in Trelleborg’s portfolio, making Trelleborg a leader in the printing blanket market.
With these new developments, Trelleborg wanted to conduct a research to better understand how their brands are performing in the market. In order to do this, Integron developed a printing blanket survey with questions about different brands of printing blankets and their performance in certain areas. These areas can be durability, quality, innovation and brand reputation. |